Resolved -
The maintenance took approximately an hour and there is no reported customer impact. Please feel free to reach out with any questions!
Thank you,
Simpplr Technical Support Team
May 6, 06:10 UTC
Update -
We are continuing to monitor for any further issues.
May 6, 06:09 UTC
Monitoring -
Maintenance activity has been completed and all the services are up now. Our QA Engineering team is performing some more testing to ensure that everything is functioning correctly. We will update as soon as we have more updates.
Thank you,
Simpplr Technical Support
May 6, 04:39 UTC
Update -
We are continuing to investigate this issue.
May 6, 04:37 UTC
Investigating -
Our servers are currently undergoing planned maintenance.
- For customers on AWS, all services and instances will be impacted during the maintenance window.
- For customers on Salesforce, some of the shared services hosted on AWS will be impacted during the maintenance window.
We will update as soon as we know more.
Thank you,
Simpplr Technical Support
May 6, 03:28 UTC