Simpplr Native video service degradation

Incident Report for Simpplr

Resolved

The issue has been resolved by our vendor and we expect functionality to be restored. Please submit a ticket to support if you are still experiencing subpar functionality with Simpplr native video.

Thank you for your patience and collaboration!

Posted Jan 23, 2023 - 16:18 UTC

Identified

Simpplr partners with Kaltura for our native video module. This morning Kaltura is experiencing a general service degradation which is impacting our user's ability to access videos stored in Simpplr. Kaltura has identified the issue and is working toward a resolution. We are working with the Kaltura team to ensure that a swift resolution is met. Please keep an eye on this page for updates.

Posted Jan 23, 2023 - 15:08 UTC

This incident affected: Content.