Hi again, Thanks for your patience while we worked through this.
The issue has now been resolved. It was due to a configuration inconsistency within our content management service, which temporarily affected how content was processed and displayed. The misconfiguration has been corrected, and services are functioning as expected.
Please feel free to reach out to support if you continue to experience any issues.
Thank you for your partnership, Simpplr Technical Support
Posted Feb 20, 2026 - 15:12 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2026 - 14:54 UTC
Investigating
Hello,
We are currently investigating an issue where the Intranet is not loading for some users. Our team is actively working to identify the root cause.
Thanks, Simpplr Support Team
Posted Feb 20, 2026 - 13:38 UTC
This incident affected: Login Page, Content, Analytics, My Team Dashboard, System, Search, Carousel, TIles, 3rd Party (Salesforce, X/Twitter, Service Now, Video), and Newsletter (Legacy Newsletter, Employee Newsletter).