The Employee Newsletter Analytics outage has been resolved and all analytics data should now be restored. Thank you for your continued patience. If you have any further issues please submit a ticket via our Help Center.
Thank you! Simpplr Technical Support
Posted Oct 11, 2023 - 16:09 UTC
Identified
We have identified the cause of feature degradation for customers using Employee Newsletter Analytics (missing data, inaccurate data.) Our engineering team is currently working towards a resolution and is engaged in active testing.
We expect a resolution early this week.
Thank you for your patience, Simpplr Technical Support
Posted Oct 09, 2023 - 15:30 UTC
Investigating
We are currently investigating reports of a feature degradation for customers using Employee Newsletter Analytics (missing data, inaccurate data)
There is no estimated time to resolve as of yet. We’ll continue to share updates as we have them.
Thank you for your patience, Simpplr Technical Support
Posted Oct 06, 2023 - 20:07 UTC
This incident affected: Newsletter (Employee Newsletter).