We’ve resolved the issue with our Site Files, and our Engineering team has applied a fix to Production environments. Our team is keeping a close eye on things to make sure it stays that way.
We truly appreciate your patience while we worked on this. If you run into any more issues, please feel free to reach out to our support team—we’re here to help!
Thanks, Simpplr Technical Support
Posted Apr 22, 2025 - 04:42 UTC
Investigating
Hello,
Our engineering team is currently investigating an issue affecting access to Site files for some standard users. We are actively working to identify the root cause and implement a resolution as quickly as possible.
We will provide updates here as we make progress and will confirm once the issue has been fully resolved.
If you have any specific questions or would like personalized updates, please feel free to reach out to our Support team by opening a ticket.