The maintenance took approximately an hour and there is no reported customer impact. Please feel free to reach out with any questions!
Thank you, Simpplr Technical Support Team
Posted May 06, 2024 - 06:10 UTC
Update
We are continuing to monitor for any further issues.
Posted May 06, 2024 - 06:09 UTC
Monitoring
Maintenance activity has been completed and all the services are up now. Our QA Engineering team is performing some more testing to ensure that everything is functioning correctly. We will update as soon as we have more updates.
Thank you, Simpplr Technical Support
Posted May 06, 2024 - 04:39 UTC
Update
We are continuing to investigate this issue.
Posted May 06, 2024 - 04:37 UTC
Investigating
Our servers are currently undergoing planned maintenance.
- For customers on AWS, all services and instances will be impacted during the maintenance window. - For customers on Salesforce, some of the shared services hosted on AWS will be impacted during the maintenance window.
We will update as soon as we know more.
Thank you, Simpplr Technical Support
Posted May 06, 2024 - 03:28 UTC
This incident affected: Login Page, Content, Analytics, My Team Dashboard, System, Search and Newsletter (Employee Newsletter).